Privacy policy

Privacy Policy

Myty Auto Parts Last Updated: 1 April 2026


1. Introduction

Myty Auto Parts ("we", "us", "our") operates the Myty Auto Parts website (the "Site"), an ecommerce platform specialising in BMW and Mini OEM quality replacement parts. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.


2. Information We Collect

Information you provide directly:

  • Full name
  • Email address
  • Delivery and billing address
  • Phone number
  • Payment information (processed securely via Stitch Express — we do not store card details)

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on the Site
  • Device information
  • Referring URLs

Information from third parties:

  • Order fulfilment and delivery data from BobGo Partner Courier
  • Payment transaction records from Stitch Express


3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your order status and delivery
  • Send transactional emails (order confirmations, shipping updates)
  • Respond to your enquiries and support requests
  • Improve our website and product offerings
  • Comply with legal obligations
  • Detect and prevent fraud

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


4. Sharing Your Information

We share your information only where necessary:

  • Stitch Express — to process payments securely
  • BobGo Partner Courier — to arrange and fulfil delivery of your order
  • Legal authorities — where required by law or to protect our rights

All third-party service providers are required to handle your information securely and only for the purposes for which it was shared.


5. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Order records are generally retained for a minimum of 5 years in line with standard business and tax obligations.


6. Cookies

Our Site uses cookies to enhance your browsing experience. These may include:

  • Essential cookies — required for the Site to function
  • Analytics cookies — to understand how visitors use the Site
  • Preference cookies — to remember your settings

You may disable cookies in your browser settings, though this may affect certain functionality of the Site.


7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Payment data is handled exclusively through Stitch Express, which uses industry-standard encryption.

No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.


8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal obligations
  • Object to or restrict certain processing
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at the details below.


9. Contact Us

Myty Auto Parts Email: info@myty.co.za Website: www.myty.co.za